Premium Support for SequenceServer Cloud BLAST customers
Our Help & Support Channels
✉️ For inquiries and support, feel free to send us an email at email@example.com.
💬 Alternatively, you can chat with us in real-time. Simply click the chat widget located at the bottom right corner of our site.
⏱️ We strive to respond to all inquiries within 24-hours.
Frequently Asked Questions
If you are unable to put the 1 month charge onto your card, please fill out this pre-written email request form.
If you are a student, get an additional 50% off a solo plan using the discount code Student50off. Please also email us a photo of your student id.
You can also select from among common standard databases (e.g., SwissProt, Uniref50, hg38, etc.)
1. BLAST search results remain at their URL - the https address at the top of the page. You can simply bookmark this.
2. You can check the history of all your BLAST searches.
3. You can click the 'Share' button to share your result with someone.
Alternatively, save your BLAST report using the built-in functionality of your web browser (save as a PDF or as a Web archive).
Additionally, you can export the raw data (in table or XML formats). Finally, you can easily download figures from the BLAST report in publication ready PNG or SVG formats.
We can also additionally restrict access based on a range of IPs or add http password authentication. Get in touch with your specific requirements.
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